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Office Solution

Device Management Solution

Sharp Remote Device Manager (SRDM)

Sharp Remote Device Manager (SRDM) facilitates centralized management of Sharp MFPs and printers as well as 3rd party SNMP-compliant printers and MFPs. Sharp’s SRDM is the ideal tool for both IT Administrators and Service Providers to properly manage and monitor their MFP fleets.

Features

  • Manual or automated device discovery
  • Remote status and consumables monitoring
  • Remote security, network, and system configuration
  • On-demand and scheduled power management to minimize energy consumption
  • Network security policy management to implement effective security measures
  • Remote front panel access for quick user assistance
  • Device cloning for fast device set up
  • E-mail notifications to keep IT administrators aware of critical issues
  • Firmware updates to minimize deployment time
  • Remote service delivery for optimized device uptime

Sharp Printer Status Monitor

The Sharp Printer Status Monitor was designed to monitor network devices on a daily basis, so a user can be more productive. With this user-friendly application from Sharp, you remotely look into the printer and specific print job directly from your desktop. This versatile application puts you in control of your print jobs and empowers you with information about your printer before you send the job. Sharp Printer Status Monitor takes the mystery out of printing, telling you if your printer is available and ready for your job. And when finished, it notifies you. It’s just another way Sharp makes owning our MFPs a rewarding experience.

Features

  • Device status  indication
  • Print job completion notification
  • All devices can be monitored from a single console
  • Preventative maintenance warnings
  • Paper and toner status enable day-to-day planning for refilling supplies

Sharp Remote Front Panel

Sharp Remote Front Panel is a powerful tool that enables users and support staff to remotely view the MFP’s operation panel and control its features and functions from anywhere via a network. IT managers can see the same exact screen that the end user is viewing, allowing them to quickly understand issues and take the appropriate actions to solve them. Since IT managers can control the device remotely, this capability helps eliminate a trip to the device, thereby reducing users’ wait time.

Sharp Remote E-Mail Diagnostics (RED)

Putting timely and relevant information into the hands of key operators, IT managers and Sharp-authorized service providers is a breeze with Sharp Remote E-Mail Diagnostics. IT managers can easily configure event-driven or scheduled alerts such as low consumable levels, maintenance reminders or click counts, and specify the list of recipients for each. This helps bring attention when it is needed, increasing device availability while reducing costs.

Features

  • Status and alert emails generated automatically
  • Status sent daily, weekly, or monthly
  • Automatic collection of meter data
  • Immediate notification to service provider
  • Option of full diagnostic data for the service provider